Terms of Service

Please read these Terms of Service carefully before using our website or services. By accessing or using irish-ferrles.com, you agree to be bound by these Terms of Service in their entirety. If you do not agree with any part of these terms, you must not use our website or services.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the website located at irish-ferrles.com (the "Website"), or by purchasing, booking, or otherwise engaging with any service offered through this Website, you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service (the "Terms"), together with our Privacy Policy, Cookie Policy, and any other policies published on this Website, all of which are incorporated herein by reference.

These Terms constitute a legally binding agreement between you and the company operating this Website (referred to herein as "we", "us", "our", or the "Company"). If you are using this Website on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and in such case, "you" and "your" shall refer to both the individual user and such entity.

We reserve the right to update, amend, or modify these Terms at any time. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.

2. About Us and Description of Services

This Website is operated by the Company at the following contact details:

The Company provides general ferry-related services and information through its Website, which may include, but is not limited to, the following:

• Provision of ferry schedule information and route details;
• Online booking and reservation services for ferry passages;
• Customer support and enquiry services;
• Information regarding travel requirements, boarding procedures, and on-board facilities;
• Publication of promotional offers, news, and travel-related content;
• Account management services for registered users;
• Payment processing for bookings and related services;
• Any other services as may be introduced by the Company from time to time.

The Company reserves the right, at its sole discretion, to modify, suspend, discontinue, or withdraw any aspect of the services at any time and without prior notice to users, except where required by applicable law.

3. Eligibility

By using this Website, you represent and warrant that:

• You are at least 18 years of age, or, if under 18 years of age, that you have obtained the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf;
• You have the legal capacity to enter into binding contracts under the laws of the Republic of Ireland and any other applicable jurisdiction;
• You are not a person barred from receiving our services under the laws of Ireland or any other applicable jurisdiction;
• All registration information you submit is truthful, accurate, and complete;
• You will maintain the accuracy of such information throughout your use of the Website.

4. User Accounts and Registration

Certain features and services available through the Website may require you to register for a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information as prompted by the registration form;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security and confidentiality of your account credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] upon becoming aware of any unauthorised use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, the Company, or third parties, or for any other lawful reason.

5. User Obligations and Prohibited Activities

By using this Website, you agree to use it only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. Specifically, you agree not to:

• Use the Website in any way that violates any applicable local, national, or international laws or regulations, including the laws of the Republic of Ireland;
• Engage in any conduct that is fraudulent, deceptive, or misleading, including making false or misleading statements about your identity, affiliation, or the purpose of your enquiry or booking;
• Attempt to gain unauthorised access to any part of the Website, any account, computer system, or network connected to the Website;
• Use any automated means, including robots, spiders, scrapers, or other data mining tools to access, collect, or extract data from the Website without our express written consent;
• Transmit any unsolicited or unauthorised advertising or promotional material, including any form of spam;
• Introduce or attempt to introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material to the Website;
• Interfere with or disrupt the integrity, security, or performance of the Website or its underlying infrastructure;
• Attempt to decipher, decompile, disassemble, or reverse engineer any software comprising or in any way making up part of the Website;
• Collect or harvest any personally identifiable information from the Website without the express consent of the relevant individuals;
• Use the Website or any content thereon for any commercial purpose without our prior written authorisation;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
• Post, upload, or transmit any content that is defamatory, obscene, offensive, hateful, inflammatory, or which promotes violence, discrimination, or illegal activity;
• Make any fraudulent, speculative, or false booking or reservation;
• Engage in any activity that places an unreasonable or disproportionately large load on our infrastructure.

We reserve the right to report any breach of these obligations to the relevant law enforcement authorities, including An Garda Síochána and any relevant regulatory bodies in Ireland, and to cooperate fully with such authorities by disclosing your identity and any relevant information.

6. Payment Terms and Booking Conditions

Where you make a booking or purchase through the Website, the following payment terms shall apply:

• Pricing: All prices displayed on the Website are quoted in Euro (€) unless otherwise stated and are inclusive of any applicable taxes and charges, save as otherwise indicated at the point of purchase.
• Payment Methods: We accept payment by the methods specified at checkout. By submitting payment information, you represent and warrant that you are authorised to use the designated payment method.
• Booking Confirmation: A booking is only confirmed upon our issuance of a confirmation email or booking reference number. We reserve the right to decline any booking at our discretion.
• Cancellations and Refunds: In accordance with the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 and the Consumer Rights Act 2022, consumers may be entitled to a 14-day cooling-off period for certain online purchases. However, this right may not apply to transport bookings made for specific dates or periods. Please refer to our specific Cancellation and Refund Policy for full details.
• Price Changes: We reserve the right to amend prices at any time prior to your booking being confirmed. Once a booking is confirmed, the agreed price is fixed, subject to applicable law.
• Failed Payments: If payment is not received or is subsequently reversed, we reserve the right to cancel your booking without further notice.

7. Intellectual Property Rights

All content published on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property of the Company or its content suppliers and is protected by the laws of Ireland and international intellectual property laws, including the Copyright and Related Rights Act 2000 (as amended).

The compilation of all content on this Website is the exclusive property of the Company and is similarly protected by Irish and international copyright laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and its content solely for your personal, non-commercial use. This licence does not include:

• Any resale or commercial use of the Website or its content;
• Any collection and use of product listings, descriptions, or prices;
• Any derivative use of the Website or its content;
• Any downloading or copying of account information for the benefit of another party;
• Any use of data mining, robots, or similar data gathering and extraction tools.

Any unauthorised use of the Website's content terminates the permission or licence granted by the Company. You may not use any of our trade names, trademarks, service marks, or logos without our express prior written permission. All goodwill generated from any authorised use of our trademarks shall inure solely to the benefit of the Company.

If you believe that any content on the Website infringes your intellectual property rights, please contact us at [email protected] with details of the alleged infringement.

8. Third-Party Links and Content

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by the Company. We provide these links solely for your convenience and information. We have no control over the contents, privacy policies, or practices of any third-party websites or services and accept no responsibility for them or for any loss or damage that may arise from your use of them.

We do not endorse any third-party website, service, or content linked from our Website. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such third-party content, goods, or services.

We strongly encourage you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. Disclaimers and "As-Is" Basis

To the fullest extent permitted by applicable Irish law, including the Sale of Goods and Supply of Services Act 1980, the Consumer Protection Act 2007, and all other applicable legislation:

• The Website and all services, content, and information provided through it are provided on an "as-is" and "as-available" basis without any warranties of any kind, either express or implied;
• The Company expressly disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• The Company does not warrant that the Website will be uninterrupted, timely, secure, or error-free;
• The Company does not warrant that the results that may be obtained from the use of the Website will be accurate or reliable;
• The Company does not warrant that the quality of any services, information, or other material purchased or obtained by you through the Website will meet your expectations;
• Information published on the Website, including schedules, routes, and pricing, is subject to change without notice.

Nothing in these Terms shall exclude or limit the Company's liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Irish law, including the rights afforded to consumers under Irish and EU consumer protection legislation.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company, its directors, officers, employees, agents, contractors, licensors, or service providers be liable for any:

• Indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, business, goodwill, or anticipated savings;
• Loss arising from your inability to access or use the Website or any services;
• Loss arising from any unauthorised access to or alteration of your transmissions or data;
• Loss arising from the conduct of any third party on the Website;
• Any other indirect or consequential loss arising out of or in connection with your use of or inability to use the Website;

whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if the Company has been advised of the possibility of such damages.

Where liability cannot be excluded by law, the Company's total aggregate liability to you in respect of any losses arising under or in connection with these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of (a) the amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim, or (b) €100 (one hundred Euro).

Nothing in these Terms excludes or limits liability in a manner contrary to the provisions of the Liability for Defective Products Act 1991, the Consumer Rights Act 2022, or any other mandatory provision of Irish law.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms;
• Your use of the Website or services in a manner not expressly authorised by these Terms;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or any other proprietary rights;
• Your violation of any applicable law, regulation, or rule;
• Any content or information that you submit, post, or transmit through the Website;
• Your misrepresentation of any information provided to the Company;
• Any fraudulent or deceptive activity carried out by you in connection with the Website or services.

The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with the Company in asserting any available defences. You agree not to settle any such matter without the prior written consent of the Company.

12. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Company is committed to protecting your personal data in accordance with:

• The General Data Protection Regulation (EU) 2016/679 ("GDPR");
• The Data Protection Acts 1988–2018;
• Any other applicable Irish and European Union data protection legislation.

The supervisory authority for data protection in Ireland is the Data Protection Commission (DPC), located at 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland. You have the right to lodge a complaint with the DPC if you believe your data protection rights have been infringed.

By using this Website, you consent to the processing of your personal data as described in our Privacy Policy. Please review our Privacy Policy carefully to understand our practices.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of Ireland.

Subject to the dispute resolution provisions set out below, each party irrevocably agrees that the courts of the Republic of Ireland shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation.

If you are a consumer resident in another EU Member State, you may also be entitled to rely on mandatory provisions of the law of your country of residence, and to bring proceedings in the courts of your country of residence, pursuant to applicable EU consumer protection law, including Regulation (EU) No 1215/2012 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.

14. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, the parties agree to attempt to resolve the matter through the following process:

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact us first at [email protected] and provide a written description of the dispute, your desired resolution, and any relevant information. We will endeavour to respond within 30 days of receipt and to resolve the matter informally where possible.

14.2 Alternative Dispute Resolution

If informal resolution is unsuccessful, the parties may agree to refer the dispute to mediation or another form of alternative dispute resolution (ADR) prior to commencing court proceedings. In accordance with EU Directive 2013/11/EU on alternative dispute resolution for consumer disputes and Regulation (EU) No 524/2013 on online dispute resolution for consumer disputes, consumers may also submit a complaint through the EU Online Dispute Resolution (ODR) platform at https://ec.europa.eu/odr.

14.3 Consumer Rights

Nothing in these Terms shall affect your statutory rights as a consumer under Irish and European Union law. You may also contact the Competition and Consumer Protection Commission (CCPC) in Ireland for information on your consumer rights.

15. Term and Termination

These Terms shall remain in full force and effect while you use the Website or any services offered through it. The Company may, in its sole discretion, for any or no reason, and without penalty, terminate your access to the Website or any account you may have, and remove and discard any content within the Website, at any time, with or without notice.

You may terminate your account at any time by contacting us at [email protected]. Upon termination of your account, your right to use the Website will immediately cease.

Upon termination for any reason:

• All rights and licences granted to you under these Terms shall immediately terminate;
• You must immediately cease all use of the Website and any services;
• The Company may delete any content or data associated with your account, subject to our data retention obligations under applicable law;
• Provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where the changes are material, we will make reasonable efforts to notify you in advance, which may include notification by email or a prominent notice on the Website.

It is your responsibility to check these Terms periodically for changes. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the Website.

We will endeavour to provide at least 30 days' advance notice of any material changes to these Terms where reasonably practicable. In cases where changes are required to comply with legal or regulatory requirements, we may implement such changes with immediate effect.

17. Severability

If any provision of these Terms is held by a court of competent jurisdiction, including any court in the Republic of Ireland, to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms. If any provision is found to be unlawful or unenforceable, that provision shall be modified only to the extent necessary to make it lawful and enforceable, and all other provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any other policies or agreements referenced herein or separately agreed between you and the Company, constitute the entire agreement between you and the Company with respect to your use of the Website and the services, and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, between you and the Company relating to the same subject matter.

No failure or delay by the Company in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude the further exercise of any other right or remedy.

19. Force Majeure

The Company shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including but not limited to acts of God, weather events, natural disasters, pandemics, epidemics, government restrictions, war, terrorism, strikes, industrial disputes, civil unrest, failure of public utilities, or failure of third-party service providers. In the event of a force majeure event, the Company will endeavour to notify you as soon as reasonably practicable and will use reasonable efforts to resume normal services as soon as possible.

20. Accessibility

We are committed to making our Website accessible to all users, including those with disabilities. If you experience any difficulty accessing any part of our Website or services, please contact us at [email protected] and we will endeavour to assist you and address any accessibility concerns.

21. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service or the Website, please contact us using the details below. We will endeavour to respond to all queries within a reasonable timeframe.